Billing Questions?

Please check your date of service to contact the appropriate number below with any questions or to update your insurance information.

For dates of service after March 1, 2024 contact HealthPrime:
779-201-3884 (Rockford Associated Pathologists)
779-201-3883 (Rockford Associated Clinical Pathologists)

Hours: M-F 7 AM-7 PM Central time
Mailing address:
1919 South Highland Ave Building A Suite 210
Lombard, IL 60148

A text message may be sent to you prior to mailing a paper bill. You can easily view your statement by visiting the link in the text. A paper version will be mailed if you do not view the statement online. You may opt out of text billing by replying STOP or calling our customer service number above.

Visit our billing portal here for dates of service after March 1, 2024:
RAP: https://www.personapay.com/ahraap/login 
RACP: https://www.personapay.com/ahracp/login

For dates of service before March 1, 2024 contact:

First Coast Billing Group:
904-373-6874

If your procedure occurred before March 1, 2024 you may have experienced delays in billing as our prior billing company, Change Healthcare, experienced a network billing outage. We appreciate your patience during this time. Be assured you will not face penalties due to the circumstances beyond our control.

For other billing questions, please contact:
Rogelia Aranda
Healthcare Business Consultants
630-581-6523 or 630-472-8800

  • You may receive a text message prior to a paper statement being mailed. We are offering this service to make the billing process easier and faster for you. You can easily view your statement by clicking on the link in the text. A paper statement will be mailed if you do not view the statement online. If you prefer to receive paper statements only, you can opt out of text billing by replying STOP or calling our customer service line at 779-201-3884 or 779-201-3883.

  • Pathologists are physicians, like the doctor you visit in an office, who provide Anatomic and Clinical Pathology professional services. Pathologists bill separately for their professional services. If you don’t receive a bill, the pathologist has likely already received payment for their professional services from your insurance company, a government payor, or managed care plan.

  • See our main page for more information: What is a pathologist?

frequently asked questions